1. What material is your jewellery made of?
Our jewellery is made from pure 925 silver (chandi) with 21kt gold plating and finished with rhodium coating for long-lasting shine.

2. Are your stones real?
We use high-quality imported cubic zirconia stones that give a premium diamond-like look.

3. Is your jewellery handmade?
Yes, all our jewellery is handmade and crafted with attention to detail.

4. Do you offer customisation?
Yes, we offer full customisation. You can get your jewellery made according to your size and design preference.

5. How long does delivery take?
Since all items are made to order, delivery usually takes 5-15 days.

6. Do you offer cash on delivery (COD)?
No, we require 100% advance payment before processing your order.

7. What is your exchange policy?
We offer a 50% exchange policy on jewellery. Terms and conditions apply.

8. Do you offer resale options?
Yes, we offer a lifetime 30% resale value on silver jewellery purchased from us.